Privacy Policy

This Privacy Policy explains how LING-E CIVIL ENGINEERING (UEN 52804209B) (“we”, “us”) collects, uses, discloses and protects personal data when you visit this website or contact us.

1. Personal data we collect

When you submit an enquiry or contact us, we may collect your name, company, email address, phone number and details about your project. Our website may also record basic technical data such as your IP address and browser type for security and spam-prevention purposes. We also count visits with our own privacy-friendly statistics: the page viewed, the referring website or advert, the device type and an approximate country. No cookies are used for this, IP addresses are not stored, and visitors cannot be identified. When you tap WhatsApp or email on this website, the message includes a short reference code (for example “Ref: LE7K3Q”) so we can see which page or advert your enquiry came from.

2. How we use your data

• To respond to your enquiries and prepare quotations;
• To communicate with you about projects and services you requested;
• To protect our website against misuse and spam;
• To comply with legal and regulatory obligations.

3. Disclosure

We do not sell your personal data. We may share it with service providers who help us operate our website and business (for example, hosting and email providers), under appropriate confidentiality obligations, or where required by law.

4. Retention and protection

We retain personal data only for as long as necessary for the purposes above or as required by law, and we take reasonable security arrangements to protect it from unauthorised access, use or disclosure.

5. Cookies

A strictly necessary cookie is used for the secure administration area, and your light/dark mode and language choices are stored in your browser. If you arrive from one of our online adverts, we may use Google Analytics, Google Ads and Meta (Facebook) Pixel cookies to measure which adverts bring enquiries. You can block these cookies in your browser settings at any time.

6. Access, correction and withdrawal of consent

You may request access to or correction of your personal data, or withdraw your consent, by contacting our Data Protection Officer at support@lingecivileng.com or by writing to 3C Guillemard Road, Singapore 399684.

7. Updates

We may update this policy from time to time. The latest version will always be available on this page.